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Elvessupply - Horrible company

Elvessupply - Horrible company
Elvessupply - Horrible company
Elvessupply - Horrible company
Elvessupply - Horrible company
This so called company has to be the worst company I have ever dealt with. When you ask when your order is going to be shipped, they act like total *** They told me NOBODY will stock my items I was requesting. 5 mins later I ordered from another company that actually had them in stock, instead of trying to buy them from someone to send to me. After 10 days, they still couldn’t give me a delivery date. I have attached emails from this company. I will never deal with another so called company that doesn’t have a phone number listed and talks to their customers like the emails I am posting.
1.0
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Usability
Value for money
Warranty
Website
#1451123
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Elvessupply - Would not accept return 2 days after their 30 day return window

I bought a TV wall mount from these guys. It didn't work. I tried to return 2 days after their 30 days window, and they wouldn't accept it. But beyond that, they went on to call me lazy because I wouldn't relist the item myself on ebay, claiming that it "takes seconds to do". It does not take "seconds" to sell something on ebay. Rude and not a good business person.
#1449358
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When I had sent an email stating that I did not see a shipping fee added to my cart before checking out and then asked if I could modify my earlier order to meet that threshold I received the following response: Spend more time reading carts before you confirm and you...
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1.0
I didn't like
  • How incredibly rude the service representative was towards me
  • Whole experience
  • Customer service and refundcancellationshipping
#1446429
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Elvessupply - Ordered a part

can't contact them as they don't have a phone - email is the only way Who ever replies lied that the part I ordered was "pre-order" and backlogged - LIE! Don't trust these people as they swear at you and curse you when you ask questions. Obviously they are shoddy and shady people to not have a phone number to actually TALK to the them Go elsewhere, go anywhere, just go as far away from these people as possible A rating of 1-10 stars, give them a MINUS 100
#1446389
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Elvessupply in Hopkins, Minnesota - Advertises & lists products it doesn't have in stock

Like many of the customer complaints about Elvessupply, I ordered a light fixture, then received a note that the product was shipped and then another note that my order was cancelled because the product was out of stock. Why does Elvessupply keep advertising and listing products it does not have in stock? Buyer beware.
1.0
Details
Customer service
Product or Service Quality
Usability
Website
I didn't like
  • Customer service and refundcancellationshipping
#1439559
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Elvessupply in Hopkins, Minnesota - Out of Stock - blamed me for ordering out of stock item

I ordered an item and was sent a message that my order was received. Days later received a message: "this not advertised as being in stock status product on ELVESsupply.com is no longer available" They blamed me for ordering out of stock item! Don't do business with this company unless you want problems.
1.0
Details
Product or Service Quality
Website
I didn't like
  • Whole experience
#1432643
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Elvessupply in Hopkins, Minnesota - No answer

I tried to reach you three times but no answer. Kouros Afshartous. Technology Support & Services 3545 Chain Bridge Rd. Suite 210 Fairfax, VA 22030 Ph: (703) 281-0333 Fax:(703) 281-0614 www.tsscomp.com
#1415878
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Resolved
Placed order for "NuTone door speaker retrofit frames (NF300DWH) through website and used CC to pay. They sent email acknowledging order (327383) and letting me know I had earned 40 rewards points. They were immediately paid by CC company next day. No communication...
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2.0
I didn't like
  • Customer service
#1399689
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I emailed them about the lights that I ordered, 3 weeks go by so I email them for the status and they say it will be another 2 weeks. So I told them how can you charge so much shipping for this crap. I also told them to cancel the order. The message was this below-...
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#1387354
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Contact Elvessupply

Mailing Address:
Elvessupply
601 Carlson Parkway Suite 1015A 601 Carlson Pkwy #1015a
Minnetonka, Minnesota 55305
United States
Phone:
(800) 547-9518
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Similar to Elvessupply

I bought an item and I tell you this guy is a piece of work. I simply wanted to return my item, which was not as described. I bought this item mainly because the policy was seller pays return shipping. During the return I was given blanket statements about how to...
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Anonymous
Anonymous

ordered a light bulb, took my money, then waited 5 business days to tell me they don't have it and I didn't read their documented policies and he's bought more on line in a da...

I didn't like
  • Customer service and return policy
  • Customer service and refundcancellationshipping
#1366599
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